Job Description
Join our wonderful team and coordinate care and support in our lifelong learning academy for adults with a learning disability in central Chelmsford. City of Chelmsford Mencap (CCM) is an independent charity providing support for people affected by learning disability across mid-Essex.
Make a real difference in people’s lives – and let CCM make a real difference to your life and career.
Summary of the Role
The Support Lead plays a key hands-on role in delivering high-quality, person-centred support within the Outreach Academy, CCM’s lifelong learning service. They help coordinate daily activities, promote independence and wellbeing, and ensure service users experience meaningful learning in a safe, inclusive, and empowering environment.
The Support Lead works closely with the Senior Support Leads to implement care plans, support learning sessions, uphold safeguarding responsibilities, and model best practice based on key social care values. They guide and assist specialist support workers, tutors, volunteers, and work placement students during sessions, helping to create a positive and enriched learning experience for all participants.
Key Social Care Values and Approaches Required
The Support Lead must demonstrate understanding and use of:
Person-centred thinking, planning and co-production
Strengths-based and outcomes-focused practice
Active Support approaches
Positive Behaviour Support (PBS)
Making Safeguarding Personal
Supported decision-making and the relevant legislation
Trauma-informed approaches
Accessible communication methods (e.g., visual supports, Makaton, easy-read)
Dignity in Care and principles of respect, choice, independence and inclusion
Key Responsibilities
Supporting Daily Operations
Direct Support and Person-Centred Practice
Guiding and Supporting Staff, Students & Volunteers
Communication and Partnership Working
Safeguarding, Safety and Risk Management
Record-Keeping and Administration
Quality, Reflection and Development
Initial interviews will be held in the week commencing 12th January
